Plan: Identify the problem or the issue. Perceive the final outcome. Gather the data.
Do: Conduct the action. Make the improvements. Implement the changes
Check: Review the actions, improvements and changes. Are they all positive? Were there any negative consequences?
Act: Document the improvements. Lock in the changes. If there were any negatives, conduct the planning process again.
Quality assurance and engineering professionals use these tools to drive continuous improvement within the organization. These methods include the six sigma tools.
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